The downloadable file is the full version of the product, and is to be installed in trial mode until you receive the serial key code via email. When you receive the serial key code, you do not need to uninstall the demo, you merely key in the number you receive. You will receive the serial key code quickly after purchase by return email.

Non-profit organizations, educational institutions and government entities may be eligible for discount pricing. FSR is a certified Texas HUB Vendor and listed on the federal government Central Contract Registration (CCR). Please phone 713.465.8039 or email us for a quote.

Purchase Urchin 6

Tracking Software
Includes: base module, load balancing module, profile packs, e-commerce module and campaign tracking for 1000 profiles.

Price: $2995

Upgrade Urchin 6

Current Urchin Customers: please call Leslie at 713-465-8039 for custom upgrade pricing.

Advanced Support

FSR Advanced Annual Support includes "hand-holding", prioritized email and telephone support during extended business hours and 24 x 7 as scheduled, updates to Urchin 6, server migration, and serial code resets.

Price: $599

No Hassle Refund Policy

While we are confident that you will be completely satisfied with Urchin 5's operation on your system, we know that valid reasons can occur that would cancel a purchase. To put your mind at ease, we have implemented our No-Hassle Refund Policy.

When you buy from Friedrich Software Resources, all of the products, which are purchased on a non-contract basis, come with a 30-day no-hassle refund guarantee. If for any reason you are not satisfied with your purchase, merely request a refund and you will be quickly refunded via whichever method you paid.

So purchase with confidence, because in the unlikely event that Urchin 5 does not work out for you, you will receive a prompt refund (includes both license and support fees).

Important note: Professional Services (i.e., custom work, consulting by our staff) fees are non-refundable under any circumstances.